Excellent, professional service from Lee & Stuart. Instilled confidence right from the start and continually remained focused and positive, continually easing our concerns and anxieties. Feedback was top rate. We felt that they became our mentors, advisers and friends - in a very professional manner. We have already recommended them to others with the utmost confidence. A big thank you!
You have done it all - we couldn't fault your expertise, knowledge, communication and willingness to 'go the second mile' for us. Lee & Stuart, thank you so much. Lee, you are fantastic - we so appreciated your skills and helpfulness.
We would have no hesitation in recommending Lee and Stuart Girvan to anyone considering the sale of their property. They took the time to really understand our goals and their style and approach was a perfect for what we were seeking to achieve. Lee and Stuart gave us honest and constructive advice and fully engaged without own ideas about the marketing and sale of our property. Their clear understand of the current market helped form our own strategy and resulted in a very quick and positive result in a difficult market. They were an absolute pleasure to work with
I think Lee Girvan is the BEST!!!!
Lee Girvan - her attention to detail, ethics, honesty (both personally and professionally), and commitment to me as a client, could not be surpassed. Even though she must have been busy, she never let that show and everything seemed a pleasure for her. She communicated processes in a clear and understandable manner and was always exceedingly polite and considerate. She can only enhance any agency she works for.
Lee was great to deal with. She kept us fully informed with feedback on a regular basis and was always pleasant and enthusiastic. Keep Lee on!
I am very impressed with the way Lee and Her husband, Stuart, work. They are both extremely professional but at the same time very helpful, thoughtful and pleasant. They are extremely approachable and make the whole daunting business of selling one's property so much easier. I would highly recommend them to everyone.
I would recommend Lee and Stuart Girvan to anyone. They are both very professional and knowledgeable about real estate. They welcome any questions you have, are approachable and most importantly, work really hard to achieve your desired outcome.
What can I say!! Thanks to Lee & Stuart for a job well done again. We are rapt to have sold and not had to wait too long. I highly recommend you all! Thanks.
We would like to Thank you both so much for your integrity, professionalism and advice. To sell a home that we love is not an easy thing to do, and… to have such a quick sale did indeed take our breath away. The whole process was seamless and we can’t thank you enough.
You have a real way with people. I’ve always found you easy to get along with and your outgoing personality shines through. You are sincere without the falseness of some. You have enthusiasm in abundance with an amazing sense of style and timing. You are fully committed to your clients and their needs and can match a buyer and seller with precision.
All your agents have been considerate and co-operative but Lee has been outstanding. I have been very comfortable working with her and she has done everything possible to ease the situation for me. She has kept the Trust and me informed every step of the way and has gone out of her way to assist us all. I thank her very much for the effort and kindness she has expended on our behalf.
We want to thank you again for all the support and friendship you have given us since our first meeting. Even though we didn’t end up purchasing a property through you, you still gave us the contacts for a mortgage broker and a solicitor, which was invaluable to us. It has felt good having someone who both knows what they are doing and also cares about you.
Our apartment sold within 48 hours of being listed with Lee and it sold for the asking price. Lee listened and gave one hundred per cent support to our wishes where marketing and pricing was concerned, then set about contacting prospective purchasers who were already on Western First National’s books. The results were immediate. Lee is energetic and very professional. We have no hesitation in recommending her services to others contemplating the sale of their property. We are confident that the level of service and commitment Lee provides would result in the same successful outcome that we enjoyed.
In our opinion, Lee Girvan is already a 10 in the way she treats us, the sellers, listening and answering our questions honestly and guiding us through the process of selling. She makes you think that you are her only client but you know that you are not, that is just how she makes you feel. We would highly recommend Lee and your Realty Company.
I thought your service was excellent. I thank Lee for going above and beyond what was expected. She is a lovely person who genuinely cares about people and does her best to get the best result.
Awesome service – our house was sold before we could even have an open home. Communication from Lee was great.
We commend Lee on her professionalism, integrity and enthusiasm for selling our home. At all times she followed through on what she said she would do, always kept us informed with feedback from potential client interest and showed consistent commitment in achieving the best possible outcome. Thank you Lee for your great work.
Lee Girvan far exceeded any expectations we had of a real estate agent. We wouldn’t hesitate to recommend her to others looking to sell their property. Thanks Lee.
Having never put a property up for sale, I was not looking forward to what it would entail. I need not have worried as everything was explained so well to me. I was contacted either by a visit or by phone and therefore always put in the picture as to what was happening. In dealing with Lee Girvan of TSB Realty, I found her to be so friendly and easy to talk to and yet always so professional in her management of the sale of my home. For me it was a big step, but to have someone like Lee to give at all times such kindness and understanding, removed all my earlier worries.
Lee, I felt, was like a true friend. I wish her and her family every success.
The whole sale process was totally professional. Greg, Lee and Stuart did a perfect job as Agents. We really appreciate the time and effort that they all put in.
Suggestions for improvements to be ready for sale were worthwhile and appropriate.
All our expectations were exceeded, thank you Lee and your team.
We would have no hesitation in using these Agents again in the future.
It is with genuine pleasure and gratitude that we recommend the services of Lee and Stuart Girvan.
From the beginning of our journey we have been impressed with the high level of professionalism and support we have received from this couple. Their personalities, combined with their presentation and performance made for the perfect package and we entered the market with great expectations…which were indeed met!
An area in particular that stood out for us was the quality of advice we were given. From the start Lee and Stuart advised us to have as much information for a prospective buyer as we could arrange. We obtained a LIM – made sure all Council information with regard to building alterations or additions was available and took the step of having our questionable ceiling tested. This turned out to be the best advice we could have received. Potential purchasers were impressed with the honesty and in the end, as a result of taking the advice offered, we sold and went unconditional within 2 hours!
As we have moved on through the process of purchasing a new home for ourselves we have struck the slow moving and sometimes downright frustrating situation of agents not being able to answer our questions e.g. is there asbestos in the ceiling? What can you tell us about the erosion of that retaining wall? Until we joined with Lee and Stuart we actually thought that was how the system worked but they have shown the entire, naturally stressful process, can be simplified greatly for all parties.
We commend them to you and we will now go smell the roses – or at least view them in the pages of some beautiful photography.
Well done to you Lee & Stuart.
Right from initial contact Lee and Stuart displayed a thoroughly friendly and professional approach toward us. Their advice was invaluable and was the reason we were able to sell our property quickly. Nothing was too much trouble and they were only a phone call or email away. A very pleasing experience selling our property through Lee and Stuart.
Lee always understood our situation and worked so hard to see us settled. Even when the first offer failed she kept us optimistic that we would sell. We have had nine changes of address and Lee is by far the finest agent we have ever worked with.
Great service, prompt action, good updates, great personality.
Lee and Stuart are very professional but also very friendly. Twice they have helped us attain a brilliant result in selling our homes. The TSB advertising package was very good value for money.
My husband knew Lee from BNI and liked her style but she also came highly recommended by many different people. This was our first house sale and we needed lots of advice. Our hands were firmly held and all our questions answered promptly.
Lee and Stuart seemed genuinely interested in us and our property and quietly talked us through the whole process, calmly and with much humour. All in all, they made the house sale surprisingly enjoyable.
We would always recommend Lee and Stuart as their honesty and professionalism is second to none.
We only use and recommend Lee and Stuart to all friends and family.
Lee is a totally professional person ably supported by her husband, Stuart. They gave me excellent advice pre-selling and at all times during the 'on-sale' period. She was an excellent listener to our queries or thoughts, before offering suggestions. We were kept fully informed with texts or phone calls every step of the way.
I would have no hesitation in referring people to Lee in the future.
Thanks so much for our lovely gift - it was very thoughtful.
In my role I deal with many real estate agents and I found your level of personal service absolutely fantastic.
Not that we plan on selling any time soon - if we do I will definitely be giving you a call.
Lee is a fantastic agent and I wouldn't hesitate to recommend her to a family member or friend. It is Lee's knowledge, honest and warm nature that makes selling or buying a home easy.
I chose TSB Realty as I liked the idea of having a bank connected to Realty for high profile.
Lee kept me up to date on every part of the process of selling my home - she's a great salesperson.
She explained in clear, easy communication and with up to date information.
Great presentation both written and verbal.
Also TSB offered an excellent advertising package.
Lee and Stuart handled our sale with a professional and caring approach and were not afraid to think 'outside the box' with regards to our somewhat unique and difficult situation.
We were always well informed and always felt that we were a priority - great customer care.
We felt that Lee and Stuart, as a team, were very advantageous over a single agent.
They are a highly experienced team and a valuable brand for TSB Realty. We especially appreciated their polish and restraint demonstrated during the marketing of our property. we felt that their style and approach was well suited to the market for our home.
Lee Girvan was the agent who I really wanted to work with as she had been most helpful to me as a buyer a few years ago.
Lee was always so helpful and courteous. I really enjoyed her warm and friendly manner, with good solid advice and suggestions that made a big difference for a good outcome. She was also very kind and helpful. Between the two of them (Lee and Stuart), there was a wealth of knowledge and expertise that was top notch.
With regard to TSB Realty, we like that they support the Community Trust and have good advertising rates (packages).
Lee and Stuart made a very daunting and stressful situation into one of the most positive and enjoyable situations for our new family. They always worked around our needs with a new baby and kept us well informed about progress and feedback. They were prompt and professional, and managed the whole process and kept me well informed throughout.
Many thanks Lee and Stuart.
We selected Lee and Stuart as we had good dealings with them at open homes we visited. Their due diligence process re our property was excellent.
They provided excellent communication skills, both verbally and in writing and feedback re buyers was excellent.
Both salespersons were a pleasure to deal with.
We had purchased a property from Lee previously and at that time, noticed the way in which she conducted herself during the sale and from the, we knew that we would employ Lee in the future.
Lee and Stuart are completely professional in their manner but possess a personability that we have rarely encountered within the field of real estate.
Lee and Stuart complement each other's strengths and at no point did we feel, throughout the process, that things were not under control.
Communication is exceptional. And market understanding is absolutely evident.
I thought Lee was just tops. She always kept me informed with what was going on. I could not fault her. She was just great. Nothing was too much trouble. She was marvellous.
Fantastic service. Lee and Stuart have incredible knowledge in the real estate industry and the best advice and support through the whole sales process.
Lee was brilliant at feedfback and communication. Process was professional and clear cut.
We found Lee and Stuart to be very professional in all aspects of the process of selling our property. They researched the Fitzroy area and felt that they priced our property at a realistic price which reflected in the quick sale of the property.
We felt that the advertising was good and helped move the property quickly as well.
Lee made the process of selling really stress free and she dealt with our tenant so well.
I would highly recommend both Lee and Stuart.
I cannot speak highly enough of Lee (and Stuart) throughout the purchase of my house. They made the purchase process easy to understand and painless. Lee was always super friendly, professional and fast to respond to any queries I had. I highly recommend Lee and thank her for helping me into my first house.
You cannot fault Lee and Stuart!
We have now bought and sold with Lee and you will not find a more friendly, dedicated and honest real estate agent! I HIGHLY recommend her to anyone.
Thanks so much Lee and Stuart.